Glad I called
Bob, Lawrence, KS
3/23/2016 9:30:10 PM
I called Pront-Rooter when my kitchen sink finally plugged up tight (it had been draining slowly for a few months). Randy gave me an appointment quickly, came out and had the sink draining PRONTO! GREAT SERVICE at a FAIR PRICE! Now that I know about Pronto-rooter I won't have to look any further for my drain cleaning needs.
CALL PRONTO-ROOTER NOT THE OTHER GUY!!
Diane, Lawrence, KS
4/24/2015 5:13:02 PM
If you have clogged pipes, need fast service for an incredibly reasonable price, call Randy @ Pronto-Rooter. He's the only service able to fix my long-term problem with a laundry/kitchen drainage pipe to the street and I've had the two top Lawrence plumbing companies and Roto-Rooter try to fix the problem. They don't fix it and charge me tons of money. I mistakenly called the Roto-Rooter guys in January when I thought I had called Randy's Pronto-Rooter. Had I been home when they arrived, I would have told them to leave (another person was in the house) and figured out my mistake in calling the wrong business. The Roto-Rooter guy took almost 2 hours unplugging a kitchen sink and trying to fix my non-draining washing machine pipe. He couldn't fix the washing machine problem at all and charged me $200 for the kitchen sink problem. He then told me the only way to fix the drain to the washing machine was to come back for a follow up appointment where he'd have to climb on the roof to alleviate a valve--for another tidy sum of $600!!! I sent him packing, sick I had wasted already $200 on this person. I called Randy and he came out and fixed the problem (along with replacing a couple of rusted valves) for much less than the Roto-Rooter's initial $200 fee. Conclusion: Randy is THE man in Lawrence who takes care of clogged drains, sewer lines, etc., for incredible prices. Also very friendly and loyal. Go local. I'm staying with Randy (and now I've got one of his frig magnets so I won't make the same mistake twice and call the other guys)!
Effective and fair
Julie, Lawrence, KS
1/5/2015 10:55:35 PM
First time customer and impressed with service. Randy came out after hours and was here in under an hour from my message. I was happy to pay the additional emergency charge to be able to finish laundry before school starts back up tomorrow. Randy was very polite and I will recommend him to anyone needing cleanout service.
Kathleen, Lecompton, KS
10/15/2014 5:37:28 PM
Came out rapidly, charged a very fair price (and exactly what was quoted on the phone). I was very pleased to have this problem taken care of so painlessly. Thank you.
AK, Lawrence, KS
3/13/2014 12:00:00 AM
We have used Pronto-Rooter a few times now and always been so pleased with the friendly service and willingness to find the root problem to get the job done right! I called again a few days ago and the plumber was able to walk me through the problem, so he didn't even need to come out. That is friendly, considerate service!Thanks much.
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Sewer Drain Backup
1019 W 29th St Lawrence, KS 66046
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