Great Guy / Fantastic Job!
Tony, Eudora KS
4/14/2017 1:32:54 PM
I had water coming out of floor drain in basement, called around and I was referred to Randy by another plumbing company. I called and he returned my called within minutes, he showed up exactly when he said he would be here, and fixed my issue right away. It was a rare find of honest, AFFORDABLE pricing, with great customer service. I'll never call anyone else! Only bad part of whole deal was the money I wasted renting a machine to try to fix myself, lesson learned!!
Tony, Lawrence, KS
12/17/2016 8:29:14 PM
Randy has secured my family's business as long as we live in Lawrence. Randy was prompt, took care of business and didn't gouge us on the price (even on a Saturday). I would not hesitate to recommend him to anyone.
Would Not Call Anyone Else
Jennifer, Lawrence, KS
7/26/2016 12:53:21 PM
Randy is the only one I call when I have a drain issue. He was the guy my landlord called to clean out tree roots when I was renting a house over 15 years ago. Today Randy went above and beyond to help me clean a bad clog in an underground sump pump drain. He helped me dig up the pipe when it could not be cleared and then cut the pipe to find the issue. When he got the clog cleared, he helped me repair the line with a coupler he happened to have on the truck. No need for me to go to the hardware store! Knowledgeable, fast, friendly, hard-working, and fairly priced.
Glad I called
Bob, Lawrence, KS
3/23/2016 9:30:10 PM
I called Pront-Rooter when my kitchen sink finally plugged up tight (it had been draining slowly for a few months). Randy gave me an appointment quickly, came out and had the sink draining PRONTO! GREAT SERVICE at a FAIR PRICE! Now that I know about Pronto-rooter I won't have to look any further for my drain cleaning needs.
CALL PRONTO-ROOTER NOT THE OTHER GUY!!
Diane, Lawrence, KS
4/24/2015 5:13:02 PM
If you have clogged pipes, need fast service for an incredibly reasonable price, call Randy @ Pronto-Rooter. He's the only service able to fix my long-term problem with a laundry/kitchen drainage pipe to the street and I've had the two top Lawrence plumbing companies and Roto-Rooter try to fix the problem. They don't fix it and charge me tons of money. I mistakenly called the Roto-Rooter guys in January when I thought I had called Randy's Pronto-Rooter. Had I been home when they arrived, I would have told them to leave (another person was in the house) and figured out my mistake in calling the wrong business. The Roto-Rooter guy took almost 2 hours unplugging a kitchen sink and trying to fix my non-draining washing machine pipe. He couldn't fix the washing machine problem at all and charged me $200 for the kitchen sink problem. He then told me the only way to fix the drain to the washing machine was to come back for a follow up appointment where he'd have to climb on the roof to alleviate a valve--for another tidy sum of $600!!! I sent him packing, sick I had wasted already $200 on this person. I called Randy and he came out and fixed the problem (along with replacing a couple of rusted valves) for much less than the Roto-Rooter's initial $200 fee. Conclusion: Randy is THE man in Lawrence who takes care of clogged drains, sewer lines, etc., for incredible prices. Also very friendly and loyal. Go local. I'm staying with Randy (and now I've got one of his frig magnets so I won't make the same mistake twice and call the other guys)!
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Sewer Drain Backup
1019 W 29th St Lawrence, KS 66046
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