Pronto-Rooter Reviews

Highy Recommend/Previous Owner

Thom, Lawrence Kansas

12/30/2019 10:15:31 AM

I recently bought an 1860's limestone house with beautiful old trees. The previous owner said to call Randy to take care of the tree roots once a year. I did and now I would never trust another person to work on this historic home. He showed up the same afternoon and left without a trace. He is clearly dedicated to the homes and people he serves. I could give no higher recommendation and everything has worked perfectly ever since.

didn't give up

Deb, Lawrence, KS

9/21/2019 6:40:21 PM

My sewer line has backed up into my basement via the floor drain several times in the last year. Despite having other companies come out, the problem wasn't identified. Randy took a genuine interest and put a lot of effort into problem solving. I can't say enough good things about his knowledge and dedication.

Reliable, honest, and affordable

Ally, Lawrence, KS

2/14/2019 11:07:10 AM

Randy came to the rescue when the sewer backed up into the bathtub in our new house. We were initially unable to recreate the issue so he suggested we wait and see if it happened again rather than charging us for what could potentially be unnecessary work. When the issue occurred again a few weeks later, he came back, determined that tree roots were the problem and quickly took care of the issue. Randy's genuine kindness and honesty has turned us into loyal customers!

Reliable, honest, and affordable

Ally, Lawrence, KS

2/14/2019 11:07:05 AM

Randy came to the rescue when the sewer backed up into the bathtub in our new house. We were initially unable to recreate the issue so he suggested we wait and see if it happened again rather than charging us for what could potentially be unnecessary work. When the issue occurred again a few weeks later, he came back, determined that tree roots were the problem and quickly took care of the issue. Randy's genuine kindness and honesty has turned us into loyal customers!

Great Service!!

Lavana, Lawrence, Kansas

5/15/2018 9:24:39 PM

Referred to Pronto Plumbing by another plumbing company that couldn't help right away. He came the same day and fixed the problem quickly. Very courteous and very reasonably priced! I definately will call him again if needed. Highly recommend!